Digital Tracking Platform:

  • Creating an app or web system that allows customers to track their shipments in real time and receive updates on delivery times and package status.
  • Benefit: This enhances transparency and provides greater peace of mind for customers, especially when dealing with sensitive shipments or those with strict delivery times.

 

 

 

 

 

Eco-Friendly Delivery Service:

  • Offering an "Eco-Friendly Delivery" option, where orders going to the same destination are consolidated to reduce fuel consumption, or using electric vehicles for this option (in the future).
  • Benefit: Reduces environmental impact and enhances the company’s image as a sustainability-oriented organization, attracting environmentally conscious businesses.

 

 

 

 

 

 

Customized Transport Services for Sensitive Industries:

  • Providing tailored solutions to meet the needs of specific industries, such as medical transportation or food transport, with guarantees for temperature control and specialized packaging materials.
  • Benefit: Demonstrates attention to detail and gives the company a competitive edge among clients with highly specific requirements.

 

 

 

 

 

 

Same-Day Delivery Service for Customers:

  • Offering a "Fast Delivery" option within cities, allowing customers to receive their orders on the same day or within 24 hours. This service can target urgent shipments like medications, important documents, or other goods requiring quick delivery.
  • Benefit: Provides greater flexibility for businesses and increases satisfaction among customers with urgent shipments.

 

 

 

 

AI Technology for Route Optimization:

  • Implementing an AI system to analyse data and select the fastest and most fuel-efficient routes.
  • Benefit: Reduces transportation costs, ensures faster and more efficient deliveries, and minimizes environmental impact.

 

 

 

Suggestion and Complaint App:

  • Designing an app or section on the website that allows customers to submit suggestions or complaints directly.
  • Benefit: Enhances communication with customers and shows the company’s commitment to continuously improving its services.

 

 

 

 

 

Sustainability Certification and Customized Services for Eco-Conscious Clients:

  • Offering certifications to clients that demonstrate their commitment to sustainability by choosing "QLD" eco-friendly services.
  • Benefit: Encourages clients to strengthen their partnership with "QLD," reflecting positively on their reputation as well.

 

 

 

Loyalty Program for Committed Customers:

  • Introducing a loyalty program that rewards regular customers with points that can be converted into discounts or additional services.
  • Benefit: Encourages customers to continue using your services and increases their loyalty to your company.